A-Having a one kind of business
Start-up business that offers one product or service is more practical compare to a start-business that offers a lot of products and services. It is better to start at one product or a specific service to render, because of the following reason:
1. Improvement on your product or service
2. Prevent many problems associate with your business that you manage
3. Having a more to be an expert on the business that you manage
4. Chances to be recognize in the field of business that you specialize with
B-Imitation in business and limitation
Having an originality and own specialization is very important in business. Following the footsteps of those people who are successful in business is an idea to have your own business and the chance to exceed on others.
Being a service-oriented in managing your business is one thing that you need to consider, because every business is also a service. There is no successful business entity if they don't have service to their clients. In business, it is a big help if you learn to smile, having a courtesy, diplomacy, and to have a good relationship with other people, it is also called public relation, pr, or customer relation. Having a pr is one of the easiest to manage in small-business because, it is very simple and easy to do. It is already proven and effective way to give a good service to the consumer or customer service.
C-Ways to give a good customer service
1. Personalized Service. Giving a personal attention to the needs of your customers.
2. Being open to opinions. Being open in exchanging opinion of your customers on how to improve your product or service.
3. Accepting complains from the customers properly. Having a time on handling customer complain is very essential to have a harmonious relationship between customers and the business entity.
4. Investing on your employee on trainings. It is very essential especially for sales to be fluent to individual, whether its a consumer or supplier.
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